Magdi understands my feelings and can look at and listen to me well. She has a fantastic memory as she remembers all my life history I am talking about to her. We have worked on and talked about the topics and goals that I wanted to work on. She is very knowledgeable, I know I am getting what I need to understand to overcome my traumatic past. Yes, she listens to me, what I need to say and practices with me with all the tools and resources that are helping me."